Refunds & Cancellations Policy
Last Updated: October 2026 • Effective Date: October 2026
1. Masterclass Registration Fee
At Excel Bhaiya, our live interactive masterclasses are offered at a nominal fee (e.g., ₹1 INR to ₹21 INR) to cover single-attendee seat reservation, live bandwidth allocation, and administrative delivery costs.
2. Rescheduling & Batch Transfer Policy
We understand that unforeseen emergencies, meetings, or schedule conflicts can arise. If you are unable to attend the scheduled live session:
- Free Batch Transfer: You can request a 100% free transfer of your registration to the next upcoming weekend live batch by sending a quick message to our support team at least 2 hours prior to the session start.
- Recorded Material & Worksheets: Even if you miss the live session, all downloadable practice templates, datasets, and guide worksheets will remain accessible to you.
3. Cancellation & Refund Request Eligibility
Refunds and cancellations are subject to the following criteria:
- Duplicate / Multiple Payments: If an attendee is accidentally charged more than once due to a network glitch or gateway timeout, the duplicate transaction amount will be refunded 100% in full without any deduction.
- Cancellation Before Session Start: If you wish to cancel your registration, you can write to us at abhishek.nitj.002@gmail.com at least 2 hours before the scheduled session.
- Post-Session Refunds: Once the live masterclass session has concluded and the course materials/practice sheets have been accessed, refund requests cannot be processed.
- Event Cancellation by Organizer: In the rare circumstance that a live workshop session is cancelled by us due to technical or instructor illness reasons, attendees will be offered an immediate 100% full refund or free priority access to the rescheduled session.
4. Refund Processing Timeline
Timeline: Approved refunds will be initiated within 24 to 48 hours.
Payment Method: Funds will be credited directly back to the original source payment method (UPI, Bank Account, or Card) via our payment aggregator (Cashfree Payments).
Bank Settlement Time: Typically reflects in your account within 5 to 7 business banking days as per standard banking protocol.
5. How to Request a Cancellation or Refund
To submit a cancellation or refund request, please provide your Name, WhatsApp Phone Number, and Order Reference ID to:
Email: abhishek.nitj.002@gmail.com (Subject: Refund / Cancellation Request - [Your Name])
WhatsApp Support: +91 9886738879